Standing Behind The Work
Our work, guaranteed.
We stand behind every repair and installation we do. If something isn't right, we make it right. Here's our commitment to you.
What We Cover
What's covered
- The quality and workmanship of our installation and repairs
- Proper, manufacturer-spec installation methods
- Labor to correct any workmanship issue
- A clean, complete job verified before we leave
Not Covered
Not covered
- Damage from power surges, accidents, or acts of nature
- Work performed by others after our job is complete
- Equipment and part defects — covered separately by the manufacturer
- Normal wear and lack of routine maintenance
The Details
How it works.
Lone Star Comfort Air stands behind the quality of our work. If our workmanship is the cause of a problem, we come back and fix it — no runaround, no finger-pointing.
Manufacturer warranties on equipment and parts are separate and provided in addition to our workmanship guarantee. You'll have everything documented before we consider a job finished.
Field Answers
Common questions.
What does your guarantee cover?+
We guarantee our workmanship. If a problem traces back to how we installed or repaired your system, we fix it. Equipment defects are covered separately by the manufacturer.
How do I make a claim?+
Call us at (512) 555-0100. We'll come take a look, and if it's covered, we make it right.
Do I need to register anything?+
No. We provide your documentation when the job is complete — just keep it with your home records. We handle any manufacturer registrations for you when applicable.
Do you offer maintenance plans?+
Yes. Our seasonal maintenance plans keep your system running efficiently, extend its life, and help prevent surprise breakdowns before they happen.
A guarantee is only as good as the company behind it.
We're local, we're here to stay, and we answer the phone.